Ilandari Deva Nishantha, Healthcare Assistant from JurongHealth Campus is a recipient of the Public Sector Transformation Awards’ Exemplary Service Excellence Award. The award recognises outstanding officers who have consistently demonstrated high standards of service
excellence. Nishantha always pays close attention to his patients’ needs, and even has the unique ability to connect with patients who are unresponsive or uncommunicative. Displaying outstanding patience, he would never give up on them and strives in holding a conversation, even if it is only one-way. Over time, patients were touched by his sincerity and warmed up to him. Often going above and beyond the call of duty, Nishantha oers help to patients who face issues settling back at home. During the COVID-19 pandemic, he also actively shared about good hand hygiene and the importance of proper mask wearing at his church.