NUHS took over the operations of 326-bed Alexandra Hospital (AH) from 1 June 2018. It is the first integrated hospital in Singapore that provides one continuum of care for different settings – from acute, sub-acute to rehabilitative care. The clinical model is team-led and programme-based. This means that every patient who comes to AH will be placed under at least one of the hospital's five core clinical programmes, and be taken care by a single doctor and the same care team, under the programme they are assigned to. This unique arrangement reduces the need for a patient to transfer to another healthcare institution, and care can be given in a more dedicated and personalised way, conveniently from one touch point.
The five clinical programmes are:
- Well Programme (Be Better)
- Fast Programme (Get Better)
- Chronic Programme (Live Better)
- Healthy Ageing Programme (Age Better)
- Palliative Care Programme (Cope Better)
Through CareHub@AH, the hospital's Care Managers can be contacted by patients, families and community partners so that clinical and social help can be planned and provided to those who need it. The aim is to provide an experience for patients that is seamless and holistic, whereby NUHS' network of member institutions, general practitioners, polyclinics as well as voluntary welfare organisations (VWOs) and social care partners come together to help patients get better, and empower them to stay healthy at home and in the community.
AH is also where new patient-centred solutions will be piloted, to let best practices take shape, be shared, and passed on to other institutions where applicable. Enabled by technology, AH wants to achieve seamless integrated care for patients with chronic diseases, and help the elderly age healthily across the healthcare network and at home.
For more information, please visit
www.ah.com.sg.