Teleconsultation is a type of telemedicine service, where digital information and communication technologies, such as computers and mobile devices are used to deliver health-related information. It provides opportunities to make healthcare more convenient, better coordinated, and closer to home.
In a teleconsultation, patients can have consultations with doctors, nurses and allied health professionals in the comfort of their homes or at a location where privacy is assured. These virtual appointments enable patients to receive ongoing care where in-person clinic consultations are not necessary or possible.
Patients can expect to receive the same level of patient care and medical attention from our healthcare professionals. Medications, Medical Certificates and/or memos, if any, can be issued after a TeleConsult.
Typically first outpatient visits are conducted face-to-face in the clinic. Based on our care team's assessment, TeleConsult may be offered for the subsequent clinic consultation. Common conditions that are non-emergency in nature can be treated via TeleConsult. Access to the internet through a smart device is required for video consultation. After the session, you may be required to follow up in person for additional health services.
Watch the video below to find out more about what you can expect from TeleConsult.
This brochure includes information on the modes of teleconsultation and its benefits. You can also find out more about your eligibility for teleconsultation and what you need to prepare for a teleconsultation session.
Download the brochure here (PDF, 7.03 MB).
Download the guide here: English (PDF, 1.2 MB) | 中文 (PDF, 4.37 MB) | Melayu (PDF, 1.21 MB) | தமிழ் (PDF, 1.23 MB)
Find out more about the NUHS App here.
