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User Guide

Patient Care

User Guide

2025/10/04

View / download the step-by-step user guide here:

English (PDF, 56 MB) | 中文 (PDF, 60 MB) | Melayu (PDF, 60 MB) | தமிழ் (PDF, 60 MB)

Only for NTFGH, JCH and JMC patients
Please download the guide for medication order here.

Watch video tutorials:

Emergency Visit

Account Setup

Caregiver Access

Reschedule Appointment

Cancel Appointment

Mobile Registration

Medical Certificates

Medication Order

Medical Reports

Update Personal Details



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National University Health System
  • National University Hospital
  • Ng Teng Fong General Hospital
  • Alexandra Hospital
  • Tengah General and Community Hospital
  • Jurong Community Hospital
  • National University Polyclinics
  • Jurong Medical Centre
  • National University Cancer Institute, Singapore
  • National University Heart Centre, Singapore
  • National University Centre for Oral Health, Singapore
  • NUHS Diagnostics
  • NUHS Pharmacy
  • NUHS Regional Health System Office
  • NUS Yong Loo Lin School of Medicine
  • NUS Faculty of Dentistry
  • NUS Saw Swee Hock School of Public Health
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