Education at NICQ

2025/10/01

At the NUHS Institute of Clinical Quality (NICQ), we believe that education is the cornerstone of healthcare improvement. Our education arm offers comprehensive training programmes, workshops, and resources designed to empower healthcare professionals with the latest quality improvement methodologies. From foundational courses to advanced leadership development, we provide the tools and knowledge necessary to drive meaningful change in patient care and safety.

Change Management Workshop | Root Cause Analysis Workshop | Transforming Data for Improvement Workshop | Healthcare Failure Mode and Effect Analysis (HFMEA) Workshop

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Change Management Workshop

Enhance your leadership skills in healthcare with our Change Management Workshop. This one-day workshop is designed to equip healthcare professionals with the tools and strategies to successfully lead organisational change — a crucial skill in today's evolving healthcare environment.

What you will learn:

Proven strategies for successful change implementation
Techniques for overcoming resistance to change
Methods for engaging stakeholders effectively
Practical tools for planning and executing change initiatives
Change readiness assessment
Communication strategies for change management
Approaches to monitor and sustain change

Who should attend:

All healthcare professionals, including doctors/ clinicians, nurses, allied health professionals, administrators, and anyone involved in healthcare improvement initiatives.

Why should you attend:

By the end of the workshop, you will be ready to guide teams through transitions, drive impactful improvements, navigate complex change scenarios effectively and contribute to the ongoing evolution of healthcare delivery.

Root Cause Analysis Workshop

Strengthen your problem-solving skills in healthcare with our Root Cause Analysis (RCA) Workshop. This one-day programme introduces participants to the essential concepts of effective RCA, a crucial tool for improving patient safety and quality of care.

What you will learn:

Incident review techniques
Methods for identifying systemic issues
RCA methodology and its application
Risk reduction strategy development and implementation
Process mapping skills
Cause-and-effect analysis techniques
Formulation of root cause statements

Who should attend:

All healthcare professionals including doctors/ clinicians, nurses, allied health professionals, and administrators.

Why should you attend:

By the end of the workshop, you will have the practical tools and confidence to participate in problem-solving processes, contribute effectively to patient safety initiatives and drive meaningful improvements in the healthcare setting within your organisation.

Transforming Data for Improvement Workshop

Harness the power of data to improve healthcare outcomes with our Transforming Data for Improvement Workshop. This dynamic course is designed to empower healthcare professionals with essential data literacy and skills in data management/ analysis.

What you will learn:

Efficient healthcare data collection and analysis techniques
How to interpret data accurately within the appropriate context
Best practices for presenting data to drive decision-making

Who should attend:

Doctors/ clinicians, administrators, quality improvement specialists.

Why you should attend:

By the end of this course, you will be able to transform raw data into meaningful and actionable insights as well as use evidence-based approaches to guide healthcare decisions. Harness the potential of data now to drive positive change in your healthcare organisation.

Healthcare Failure Mode and Effect Analysis (HFMEA) Workshop

Enhance your healthcare quality and safety skills with our Healthcare Failure Mode and Effects Analysis (HFMEA) Workshop. This course is designed to equip healthcare professionals with the knowledge and tools to proactively identify and mitigate potential risks in healthcare processes.

What you will learn:

The fundamental purpose and importance of HFMEA in healthcare
How to select suitable topics for analysis
The step-by-step HFMEA process
Key terminologies including failure modes, effects, causes, and risk assessment
Practical methods to apply HFMEA in your own healthcare setting

Who should attend:

All healthcare professionals, including doctors/ clinicians, nurses, allied health professionals, administrators, and anyone involved in healthcare improvement initiatives.

Why you should attend:

Gain valuable insights and hands-on experience using this critical healthcare quality improvement tool which allows you to proactively assess risks, enhance patient safety, and strengthen healthcare processes across your organisation.

Find Out More about Our Workshops - Contact Us!

Interested in our Quality Improvement (QI) training and upcoming workshops? We will love to hear from you.

Get in touch with us at -

Email: [email protected]

Contact Form: NICQ - Contact Us!

Our team will be happy to provide more information and guide you on how to participate.

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