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Request for Medical Report

For medical report requests, please apply via the NUHS App.

Refer to the user guide to find out how to submit your request(s) for medical report(s) via the NUHS App (under "Medical Report Request" module)*.
*Please add your child/parent as a dependent in the NUHS app if you are applying on their behalf.
 

Download the NUHS app via the Apple App Store or Google Play Store!

 

The following updated fees apply from 1 January 2024.

Type of Document
​Fee (inclusive of GST)
​Estimated Processing Time
​Ordinary Medical Report
​$120
​6 weeks
​Specialist Medical Report
​$220
​6 weeks
​Insurance Form
​$120
​6 weeks
​Memo
​$20.40
​6 weeks
​Discharge Summary
​$11.20
​7 working days
​Lab Results
​$11.20
​7 working days

If you are requesting for the medical report that is not available via the NUHS App, please complete Form A with one of the following forms (where applicable):
 - The Patient / Child below 21 years old / Spouse / Parent
Form A (PDF, 556KB, as of 1 Jan 2024)
 - Authorisation for Collection of Medical Report
Form B (PDF, 336KB)
- Deceased Patient
Form C (PDF, 513 KB)
 - Patient with Mental Incapacity
Form D (PDF, 696KB, as of 1 Jan 2024)
 - Foreign Worker who has left Singapore or is missing
Form E (PDF, 511KB)


Other than applying online via the NUHS App, a request can be made via the following methods:

  • Via post to the Medical Records Office, Ng Teng Fong General Hospital, 1 Jurong East Street 21, Singapore 609606 
  • In person at the Medical Report Counter, Ng Teng Fong General Hospital, Tower B - NTFGH Wards, Level 2, Admissions Office 
Alternatively, you may enquire at the Medical Records Office or approach the Medical Report Counter at Tower B - NTFGH Wards, Level 2, Admissions Office for more information.

Operating
Hours of Medical Report Counter
  • Mon - Fri: 8.30am - 5pm
  • Closed on Sat, Sun & Public Holidays

Please be informed that any request for medical report will only be processed upon the receipt of the:

  • Completed application form
  • Required supporting documents
  • Payment of the processing fees

Application Requirements

Please refer to Frequently Asked Questions for the application requirements.

For more information or enquiries, please contact the Medical Records Office via the following:

Tel: +65 6716 6750
Email: JHC_Medical_Records@nuhs.edu.sg

Collection of Medical Report
If you are collecting the medical report personally at the Medical Records Office, please bring along the following documents for authentication:

  • NRIC of patient
  • If the patient is unable to collect the documents in person, please complete the Authorisation for Collection of Medical Report Form and bring it together with both Identification documents of the patient and authorised representative
Authorisation of Representative to Collect Medical Report
If you wish to authorise a representative to collect the medical report on your behalf, please download and complete the Authorisation for Collection of Medical Report Form. Please present the completed form with the required documents as indicated in the authorisation form upon collection of the medical record.

Please be informed that any request for medical report will only be processed upon the receipt of the:

 

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