Outpatient Charges for JMC

Charges as of 1 January 2024

NOTE:

• A patient's visit will be classified as a new consultation/visit if:
  1. S/he has been discharged from the hospital.
  2. The last visit has lapsed by more than 12 months.
• Consultation charges listed above exclude joint consultation fees.
• All charges are rounded to the nearest dollar.
• Charges are inclusive of 9% GST, except in the case of subsidised patients, whereby the GST is absorbed.
• Specialist Outpatient Clinics Means Testing is applicable to subsidised patients with effect from 1 September 2014. Subsidised items will be at 30% to 70% subsidy based on patients’ per capita household income. In addition, the Pioneer Generation and Merdeka Generation will receive a further 50% and 25% off their subsidised bill respectively.
• The subsidised Day Surgery prices assumes that the patient receives maximum subsidy, in accordance to the patient’s per capita household income based on the revised subsidy framework effective 1 Nov 2022.
• Charges are subject to change without prior notice.

You may settle your bills through the following modes:

Auto-Pay (formerly known as Express Pay) offers you the convenience of paying your bills without the hassle of waiting in queue after your visit at Ng Teng Fong General Hospital, Jurong Community Hospital or Jurong Medical Centre. With Auto-Pay, elderly patients in particular, you no longer need to queue at payment kiosks or initiate payments to us.

The charges are automatically credited to your pre-authorised credit card by the next working day. Your bills will be sent to your registered address and may also be viewed on HealthHub on the following working day after your visit. You may sign up for Auto-Pay through your HealthHub App, or at the HealthHub website.

For enquiries concerning Auto-Pay, please contact us via https://for.sg/asknuhs.

Paper bills will no longer be issued for outpatient services from 1 April 2024. Patients are required to log into their NUHS App to view and pay their bills. For more information, please refer to the FAQs here (PDF, 227 KB).

Outpatients will be classified as private or subsidised patients according to the following terms.

A subsidised patient refers to a Singapore Citizen or Singapore Permanent Resident who has been referred to a public restructured hospital without specifying a particular specialist. The hospital will assign a specialist according to its discretion.

Subsidy is only applicable for Singapore Citizens and Singapore Permanent Residents who are not existing private patients for the same medical condition.

A patient will be classified as a private patient if the visit is via/the result of:

• Self-referral or walk-in
• Referral letter from:
  • General Practitioner
  • Private Hospital
  • Public restructured hospital under private patient status and/or specifying a consultant by name
  • Polyclinic and/or specifying a consultant by name
• Industrial accident

• Spouse
• Child
• Parent
• Grandparent (Your grandparent must be a Singapore Citizen or Singapore Permanent Resident)
• Sibling (Your sibling must be a Singapore Citizen or Singapore Permanent Resident)

Upon your/the patient's admission, you should inform the Admissions staff of your intent to use your Medisave to pay the hospital bill for yourself or your immediate family.

Please bring along your:

• NRIC OR
• Passport OR
• CPF membership card

You will also need to sign a Claims Authorisation Form to authorise the Central Provident Fund (CPF) Board to make a deduction from your Medisave account to pay for the hospital bill.

Non-immediate family members refer to:

• Uncle
• Aunt
• In-law
• Niece
• Nephew

You may use your Medisave to pay the hospital bill for non-immediate family members if the patient:

• Is a Singapore Citizen or Singapore Permanent Resident
• Is staying in a subsidised ward
• Does not have a Medisave account
• Has immediate family members who do not have enough Medisave funds and cannot afford to pay the hospital bill
• Is a dependent of the Medisave account holder

Please visit the Ministry of Health website for more information on Medisave withdrawal limits.

MediShield Life replaced MediShield from 1 Nov 2015, and will offer:

• Better protection and higher payouts, so that patients pay less Medisave/cash for large hospital bills
• Protection for all Singapore Citizens and Permanent Residents, including the very old and those who have pre-existing conditions

MediShield Life is a basic health insurance plan, administered by the Central Provident Fund (CPF) Board, which helps to pay for large hospital bills and selected costly outpatient treatments, such as dialysis and chemotherapy for cancer.

MediShield Life coverage is sized for subsidised treatment in public hospitals. Those who choose to stay in a Class A/B1 wards or in a private hospital are also covered by MediShield Life. However, as MediShield Life payouts are pegged at Class B2/C wards, the MediShield Life payout will make up a small proportion of the bill only. The patient may therefore need to pay more of their bill from Medisave and/or cash.

^* Information taken from the Ministry of Health (MOH). For more information on MediShield Life benefits and how MediShield Life claims work, please visit the MOH Medishield Life website.

Many Singaporeans have private insurance plans for hospitalisation in the form of Integrated Shield Plans (IPs).

If you are covered by one of the following plans, you have an IP.

IPs comprises two components:

• The first is a MediShield Life component run by the Central Provident Board (CPF) Board. From 1 Nov 2015, MediShield Life replaced the MediShield component of your policy, to give policyholders better coverage.
• The second is an additional private insurance coverage component run by private insurers, typically to cover Class A/B1 wards in public hospitals or private hospitals.

If you have an IP, you are already covered by MediShield Life. MediShield Life is a component of your IP, there is no duplicate coverage.

The private IP insurers act as a single point of contact for IP policyholders, even though they work with CPF Board back-end on premium collection and claims disbursement for the MediShield Life component.

^* Information taken from the Ministry of Health (MOH). For more information on integrated shield Plan and how integrated shield plan claims work, please visit the MOH Medishield Life website.

The Medisave/Medishield Calculator helps you to estimate how much you can claim from Medisave and/or Medishield.

» Medisave/Medishield Calculator

Estimate your hospital bill according to your condition, ward class, and procedures that you will undergo.

» Estimate Your Bill

Singapore offers a range of schemes and subsidies for its citizens, such as Medisave, Medishield, Medifund, etc. Find out what's available to you.

» Find Out More

To make it easier for patients to understand the healthcare charges, all public healthcare institutions ^* will adopt a standard bill format, progressively from April 2021 onwards.

• Standardised information across all healthcare institutions and care settings.
• Provide pre-and-post subsidy costs, and information on the various financing schemes that can help you to pay for the remaining amount.
• Provide options on bill payment methods, including an SGQR code for online payment.
• From 1 May 2021, NUHS patients can also access their bills and make payment via the NUHS mobile healthcare app for added convenience. ^**

^* Excludes the bills printed by self-payment kiosks at the National University Polyclinics.
^** Download the NUHS App now on the App Store or Google Play Store. Click here for more information on the various features available on the app.

1. A quick summary of your bill, with information on the total bill before and after government subsidy, financing schemes applied and the final amount payable.
2. The SGQR code enables self-service payment towards the bill.
3. A one-glance summary of the different payment options available to you.