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Adjunct Associate Professor Low Shiong Wen Director, Neurosurgery & Senior Consultant, General Surgery, Ng Teng Fong General Hospital
Director, Group Medical Human Resource, National University Health System
Director, Quality & Safety, Physician-in-Chief Office, National University Health System To me, healthcare is all about putting our patients first, helping them to heal, giving them the best care possible. When I joined Ng Teng Fong General Hospital (NTFGH), I was deeply heartened by the amount of care and thought that has gone into every facet of the hospital.
From the angle of the lightings to the position of patient beds, everything was meticulously planned for. Even the buildings were constructed with patients' needs in mind. I was very happy to see that every patient has a window, which will greatly help in their recovery. I was also grateful to learn that the hospital was designed to ensure patients who need to move across the operating theatres and treatment rooms will not be seen by members of the public, thereby protecting their privacy. These were just some of the things that were done to ensure our patients are comfortable and well provided for so they can focus on their health and the healing process. As a doctor, I find it reassuring to work for an organisation like NUHS that is patient-centric and willing to go the extra mile for the delivery of patient care.
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