MBBS, Dip Av Med (UK), GDAcu, MSc (OM), FAMS (OM)
Designated Factory Doctor
Registered Acupuncturist (Singapore)
Consultant Occupational Physician
Clinical Interest: Aviation Medicine
I am the Director of Clinical Standards and Improvement (CSI) in the Office of Clinical Governance (OCG) at Tan Tock Seng Hospital (TTSH). The primary functions of the Department are (1) Quality Improvement through supporting and facilitating Hospital Quality Improvement programmes, and supporting quality-related training, (2) Patient Safety and Risk Management through establishing and providing monitoring, feedback, reporting and review mechanisms to ensure that lessons learnt and changes are put into practice, and (3) Patient Relations Service through evaluating and responding to feedback about the quality of care and service provided to manage the perception, expectation and clinical care experience of patient and next-of-kin. CSI assists the Hospital to attain her Vision and Mission through these functions.
In 2009, I have attended the Communication Skills Workshop on Mastering Your Risk, Mastering Your Difficult Patient Interactions, Mastering Adverse Outcomes and Mastering Shared Decision Making, and Masterclass: Risk Reduction Communication Skills conducted by Cognitive Institute, Australia. I have attended the Effective Teamwork & Decision-making in Patient Care Workshop and 20th Clinical Practice Improvement Programme Workshop conducted by Institute of Clinical Education (Medical), NHG College. I have attended the Improving MyCare Intermediate (TWI) Programme, Improving MyCare Advanced Training, and Root Cause Analysis and Failure Mode and Effect Analysis Workshop, conducted by Tan Tock Seng Hospital.
I was the consultant physician in occupational medicine with a clinical interest in aviation medicine, providing occupational and aviation medicine specialist care and services to Raffles Medical Group’s (RMG) patients and corporate clients (eg. BASF South East Asia Pte Ltd, Thales Aerospace Asia (Aerospace Services Worldwide), SIA Engineering Company, Honeywell Aerospace Pte Ltd and Bonmar Pte Ltd) from 2002 to June 2009. I was also RMG’s Deputy Director of Training Department. I am a Ministry of Manpower’s Designated Factory Doctor. I was a designated aviation medical examiner for the Civil Aviation Authority of Singapore, United States Federal Aviation Administration, Australia Civil Aviation Safety Agency, Hong Kong Civil Aviation Department and Pakistan Civil Aviation Authority. I have been a practising occupational physician with a clinical interest in aviation medicine since 1986.
I was a member of the Patient Case Review Committee for Raffles Hospital and Raffles Medical Clinics. This Committee evaluates the adequacy and appropriateness of clinical care documentation of patients’ medical record for patient care continuum, and serves as a review body that makes practice recommendations for the compliance and consistency of care documentation. Together with other quality assurance committees, the Patient Case Review Committee assures that the patients’ continuity of care is adequately evidenced in the medical records. This committee was formed to fulfil the Private Hospitals and Medical Clinics Act (PHMC Act, Chapter 248) requirements as well as the Joint Commission International (JCI) accreditation requirements.
I received RMG’s 1st and 2nd Service Star Award in October 2006 and October 2008 respectively. This Service Excellence Award is given in recognition of excellence in service which enlivens the Raffles Service Charter.
I am a registered acupuncturist with the Ministry of Health’s Traditional Chinese Medicine Practitioners Board since November 2007. As a medical physician and acupuncturist, I am able to provide integrative medical care incorporating the principles of Western Medicine and Traditional Chinese Medicine, to provide optimal medical care to patients.
I have more than 18 years of medical, operational and administrative experiences with the Singapore Armed Forces (SAF). My last appointment in the SAF was Chief Air Force Medical Officer (CAMO), the highest appointment held by a doctor in the Republic of Singapore Air Force (RSAF), before retiring from the SAF in 2000. I was awarded the Public Administration Medal (Military) (Bronze) in 1997 for my contributions to the SAF. In 1991, I was awarded the SAF Overseas Service (Non-Operational) Medal for participation in the medical relief mission for the 1990 earthquake in Baguio, Philippines.
I was one of the pioneer RSAF doctors involved in the establishment of the RSAF Aeromedical Centre, the airforce’s premier aviation medicine specialist centre, in 1982. I was actively involved in the development of the aviation medicine specialty and training in Singapore, and supervised the training of many aviation medicine specialists in Singapore. I have contributed medical research publications to the Annals of the Academy of Medicine Singapore, Neuropathology and Applied Neurobiology journal, and Asia Pacific Journal of Pharmacology.
Between 1992 and 1994, I was the project director for the development and implementation of the Patient Care Enhancement System (PACES) which is the computerised healthcare system and patient electronic records network of the SAF. In the early 1990’s, I was intimately involved in the preparation of the short and long term objectives and strategies for the setting up of the Defence Medical Research Institute (DMRI, now Known as Defence Medical and Environment Research Institute, DMERI), the premier medical and environment research institute in the Ministry of Defence. I was a member of the DMRI Board responsible for guiding the development of DMRI and the researches conducted in its early years of establishment.
I was involved in the preparation and implementation of programmes, processes and procedures for the SAF to achieve ISO 9000 accreditations in the mid-1990. I had training in ISO 9000 accreditation, and ISO 9000 and Quality Services audit.
I am an instructor of the Advanced Trauma Life Support (ATLS) Course conducted by the Singapore Armed Forces Medical Corps (SAFMC) and National Healthcare Group (NHG) ATLS Training Centre, in collaboration with the American College of Surgeons and Academy of Medicine Singapore. I was a visiting lecturer in the former Master of Medicine programme in occupational medicine with the National University of Singapore School of Post-graduate Medical Studies. I am a reviewer of the Annal of the Academy of Medicine Singapore.
I received my training in medicine in 1976/81 and Master of Science in occupational medicine in 1985/6 at the National University of Singapore. I received my training in aviation medicine at the United States Air Force School of Aerospace Medicine in 1985 and the Royal Air Force School of Aviation Medicine in 1995. I completed the Graduate Diploma in Acupuncture training which included training in Traditional Chinese Medicine fundamentals, principles and theory of diagnosis, and acupuncture and moxibustion treatment, at the Singapore College of Traditional Chinese Medicine in 2006/7.
In 1993, I attended the Technology Management Course conducted by the Centre for Management of Technology of the National University of Singapore Faculty of Business Administration, and the Emergency Planning Course conducted by the United Kingdom’s Emergency Planning College. I also attended the Combined Humanitarian Assistance Response Training in 1998 conducted by the United States Army Tripler Army Medical Centre’s Centre of Excellence in Disaster Management and Humanitarian Assistance in Hawaii, and the Information Technology in Health Care Course in 1994 conducted by the National University of Singapore Faculty of Medicine and Faculty of Systems Science.
I am a member of the Singapore Medical Association, Aerospace Medical Association based in the United States, and International Academy of Aviation and Space Medicine based in Canada. I am a Fellow of the Academy of Medicine Singapore.
In 1998, I was the organising committee chairman of the 46th International Congress of Aviation and Space Medicine held in Singapore under the auspices of the International Academy of Aviation and Space Medicine. I was the medical commander for the search, rescue and recovery operations of SilkAir MI185 crash in Palembang, Indonesia, in 1997, and the evacuation of Singaporeans from Phomh Penh during the political instability in Cambodia in 1996. In 1990, I was the deputy leader of the SAF medical relief mission for the earthquake in Baguio, Philippines, and the specialist medical officer for the SAF relief mission for refugees in Jordan in support of Operation Desert Shield.