Patient Service Associate, SOC / PSC / Call Centre / Inpatient

1. Minimum ‘O’/’N’ Level / Diploma
2. Computer literate
3. Pleasant personality and passion for service excellence
4. Have strong interpersonal and communication skill and ability to keep up with the demand in a challenging environment.
5. Manage and provide frontline services with regards to patient registration, appointment and billing / cashiering.
6. Perform handover confirmation of cash collection.
7. Provide support liaison with the Operating Theatres and Clinical Support Services
8. Perform telephone operator duties and administrative work
9. Responsible for managing consignment items
10. Other duties as assigned by the Nurse Manager or Staff Nurses.

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