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Home > Corporate > Work with Us > Job Opportunities > National University Hospital > Ancillary > Patient Relations Officer, A & E

Patient Relations Officer, A & E

 

Responsibilities

 

  • Keep track of patient movement ie. from point of registration to disposition, and time of movement on Patient Tracking Table.
  • Inform patients' relatives on average waiting time and take down relatives' name/s and contact numbers/s.
  • Obtain latest information of patient from attending Doctor and/or nurse.
  • Update relatives with the latest information on patient at least every 2hours eg. blood sent for blood testing, patient taking X-ray, patient well and stable, patient under observation by Dr...
  • Help to resolve PR issues. 
  • Translation may be required for patients' relatives who are not conversant in English/ Mandarin.

 

 

Requirements

 

  • Min. GCE A Levels/ Diploma holders with keen interest to work in healthcare.
  • Proficient in MS Office Words, Excel.
  • Conversant in English, Mandarin, local dialects is a distinct advantage.
  • Ability to work in a fast paced and hectic work environment.
  • Strong communication and interpersonal skills.
  • Singaporeans/ SPR holders only.

 

Working Hours: 3 rotating shifts, based on roster (Mon to Sunday, PH inclusive)

 

To apply for this position, please click here.